Open Sourcery Podcast

Good Customer Support Also Means Sales In this episode of the Open Sourcery podcast, I’m chatting with Ines van Dijk. Ines has a wealth of open-source support experience, and her insights into the role of support are enlightening. Episode Transcription Transcribing… Show notes Todoist Toggl Ines on Twitter Quality in Support Quality in Support on…

In this episode of the Open Sourcery podcast, I’m chatting with Mika Epstein. Mika is a well-known contributor to the WordPress project, who recently shared her horrific experiences of harassment from a member of the open-source community she is part of. Episode Transcription Transcribing… Show Notes When It’s (Not?) Burnout Mika on Twitter

Show notes Episode Transcription [MUSIC] >> Hello, and welcome to the newly rebranded OpenSorcery Podcast. If you were a listener of my previous show, the WP Hacker Cast, you probably wonder why the rebrand. Well, I’m involved in open source outside of WordPress, as I am a web developer and an Ubuntu desktop user. So…